Éloura
OR Anti Hair Fall & Re-Growth Shampoo
Estimated delivery between November 01 and November 03.
Unlock Stronger Shiny Hair with OR Anti Hair Fall & Re Growth Shampoo
OR Anti Hair Fall Shampoo is enriched with an advanced and scientifically constituted formula designed to provide longer, stronger and more manageable hair with each wash. This Anti Hair Fall and Growth Stimulating Shampoo effectively reinforces strength at the roots playing a crucial role in the prevention of hair fall. It specifically targets damaged areas, imparting resilience that results in hair that is silky, shiny and healthy. With its innovative formulation OR Hair Growth Shampoo ensures a significantly improved version of your hair within just a couple of washes. Embrace the transformative power of OR Anti Hair Fall Shampoo and experience remarkable hair rejuvenation.
Return Policy
elor return policy
At elor, your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help.
Returns & Exchanges
We accept returns and exchanges within 7 days of receiving your order, provided the product meets the following conditions:
The item is unused, unopened, and in its original packaging.
The product is not a part of our non-returnable items list (see below).
You provide proof of purchase (order confirmation or receipt).
Non-Returnable Items
Due to hygiene and safety reasons, the following items are not eligible for return or exchange:
Opened or used skincare or healthcare products
Sachets, supplements, or consumables
Products marked as final sale or non-returnable
How to Request a Return
Email us at support@elor.pk within 7 days of receiving your order.
Mention your order number, product name, and reason for return.
Our support team will guide you through the return process.
Refunds
Once your return is approved and we receive the product in acceptable condition, we will initiate a refund to your original payment method within 7 to 10 business days.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the product was defective or sent in error.
We recommend using a trackable shipping service for all returns.
Need Help?
For any questions or concerns, feel free to reach out to our customer care team at support@elor.pk.
Your trust means everything to us.
Thank you for choosing elor.
We aim to deliver your orders quickly, safely, and efficiently. Please review our shipping policy below for details.
1. Order Processing Time
- All orders are processed within 1–2 business days after receiving your confirmation and payment.
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Duration
- Local Deliveries: Estimated delivery time is 3–5 business days.
Please note that delivery times may vary due to weather conditions, public holidays, or customs delays.
3. Delivery Issues
- We are not responsible for shipping delays caused by courier services.
- In case of wrong address entry or unclaimed packages, additional shipping fees may apply for reshipment.
4. Damaged or Missing Items
- If you receive a damaged package or missing item, please contact us within 24–48 hours of delivery with photo evidence.
- We will investigate and arrange a replacement or refund if applicable
